Leadership

Leaders at Every Level

Leaders at Every Level

Think back to the first time you were a leader. Perhaps it was in 3rd grade PE class, and Mr. Kowolsky picked you, the quiet kid, to be team captain for the kickball game. What awesome power for eight-year-old you – you were calling all the shots; like if your…

Hire WISEly in 2022

Hire WISEly in 2022

At WISE, we review A LOT of job postings in our industry. Over the years, we have seen it all, from ones we considered applying to ourselves, to some of the more, ahem…cringeworthy examples. From years of observations, we present a few best practices. The Position. Have we reviewed our…

Looking Towards 2022

Looking Towards 2022

In 2020, we tried some new things. Pivot was the word. This year we started to settle in to the new normal, working in customer service during a pandemic. While some things have returned from the old ways, the new normal includes adaptations we made in response to the pandemic….