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Management

The Struggle is Real.

The Struggle is Real.

Getting tired of “COVID” and all of the challenges that come along with it? We can only be hyper-vigilant for so long… like that initial adrenaline rush that peters out. Unfortunately, this is a marathon, not a sprint. We are all taking in vast amounts of new information every day…

Crisis Management

Crisis Management

“A crisis is a terrible thing to waste” Paul Romer, Stanford Economist. According to Wikipedia, the definition of a crisis is “the process by which an organization deals with a disruptive and unexpected event that threatens to harm the organization or its stakeholders.” Hello COVID-19. We hope this crisis finds…

How Robust is Your Outreach Program?

How Robust is Your Outreach Program?

Bribery or Bonus? A fair amount of outrage has grown recently about the topic of ‘bribing’ gatekeepers (by gatekeepers we mean concierge at hotels, other wineries’ staff, drivers, restaurant wait staff or host/hostess, etc.).  What you ask???  Are some wineries actually paying gatekeepers to send us qualified customers? Bribery is…