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DTC Metrics Team Fundamentals #115

$330.00

This Level I Certification Course focuses on the fundamental metrics required to run a successful, multi-channel DTC wine organization, including the basics of customer relationship management (CRM). Students will learn how to create dashboards for DTC channels and how to identify the opportunities and challenges they uncover.

SKU: WSE-115 Categories: , ,

Description

This Level I Certification Course focuses on better understanding of the metrics of a multi-channel DTC wine organization to better educate and motivate front-line staff. Attendees will come to better understand the basics of customer relationship management (CRM) and why collecting clean data is so important. Successful completion of this course will result in earning a WISE Level I Professional Certificate as a DTC Metrics Professional.

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