$850.00
Designed for wine industry leaders, this two-day workshop will sharpen communication and people management skills, including effective leadership and communications, hiring and motivating, building awesome teams and managing to peak performance.
Designed for wine industry leaders, this two-day workshop will sharpen communication and people management skills, including effective leadership and communications, hiring and motivating, building awesome teams and managing to peak performance.
This three-day comprehensive course is designed to raise the bar for wine industry leaders by sharpening communication and people management skills while building financial acumen. WISE #201 is a cost-effective way to take both WISE #202 and #203. The first two days (#202) focuses on people management, while the third day (#203) covers the basics of winery finance and accounting for non-accountants. Students leave this course with the skills required to manage the people and the numbers that drive a successful winery
A full day course, this class will provide you with the tools needed to run a successful outbound phone marketing program. Understand the best practices in staff management, messaging and frequency, CRM list segmentation and offer generation, staff compensation and issue resolution, and how to measure financial success through metrics and customer loyalty data. Understand how to manage an outbound phone team and watch your customer data expand and profits increase through the application of CRM best practices for this channel.
This 3-day course focuses on all aspects of strategic wine club management, including club design, member acquisition and retention, and metrics and measures. Emphasis is placed on wine club direct to consumer best practices and integration with other DTC functions at the winery. At the completion of this course, wine club professionals will have the skills they need to build repeatable processes that lead to increased sales and engaged wine club members.
In this two-day interactive workshop, the focus is on public speaking AND leadership communication skills using a variety of formats. How you communicate is how others evaluate you – be proactive with this and learn how you can plan how others perceive you. Give yourself the opportunity to learn ‘the art’ of communication. Attending this workshop will help you achieve a higher level of communication skill. This is a workshop that focuses on general communication skills as well as public speaking skills using a variety of formats to enhance skills, practice them and maximize interaction between participants and faculty. Attendees will be able to enhance and practice skills with maximum interaction between participants and instructor.
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