Outbound Phone Sales Management Certification #216 – Part 1 of 2
January 28 @ 9:00 am - 12:00 pm
This one-day-equivalent (presentations vary, check schedule) course will provide you with the tools needed to run a successful outbound phone marketing program. Understand the best practices in staff management, messaging and frequency, CRM list segmentation and offer generation, staff compensation and issue resolution, and how to measure financial success through metrics and customer loyalty data. Understand how to manage an outbound phone team and watch your customer data expand and profits increase through the application of CRM best practices for this channel.
Course Schedule: January 28 & 29 (Remote)