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Touch of Grey

Touch of Grey

I know the rent is in arrears The dog has not been fed in years It’s even worse than it appears But it’s alright… …We will survive While Jerry Garcia may have sung it nearly 40 years ago, it bears repeating. The news is full of doom and gloom for…

Creating a Culture of Collaboration

Creating a Culture of Collaboration

“Tasting Room Traffic is Down” or “Ecommerce Lowest Since 2019” or “Wine Club Attrition at All Time High” – these are not subject lines we’re unfamiliar with lately. There is a lot of doom and gloom being reported highlighting downward trends. However, as an industry, we’re prevailing and seeing a…

Wine Club Shrinking?

Wine Club Shrinking?

Spoiler Alert: You’re Not Alone Across multiple data resources, we’re hearing and seeing that with traffic down, so are club conversions. If attrition is also up, our clubs are shrinking! What can we do to increase conversion to club when guests come in? STATE OF OUR CURRENT RESOURCES – Logistics/Structure:…

Leverage Your WISE Investment

Leverage Your WISE Investment

Many teams use the slow season to regroup on the last year and make plans for the new year. Some of this comes in the form of training, some in attending conferences for inspiration, and some recalibrate with an annual SWOT (Strength, Weakness, Opportunities, Threats) analysis. We know we’re preaching…