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09Jul
WISE #113 Wine Club Professional Certification
OnlineJuly 9, 10, 11 & 16This is a deep-dive into the tactical, day-to-day issues of the wine club. It focuses on wine club operational efficiencies from data management to club administration. Emphasis will be on metrics and customer service proficiency as well as optimizing service provider relationships. After completing this course, wine club professionals will have the skills they need to exceed the expectations of every customer – whether internal or external to the winery.Sessions
Session 1
Tue 09 Jul 09:00 PDT - Tue 09 Jul 12:00 PDTOnlineSession 2
Wed 10 Jul 09:00 PDT - Wed 10 Jul 12:00 PDTOnlineSession 3
Thu 11 Jul 09:00 PDT - Thu 11 Jul 12:00 PDTOnlineSession 4
Tue 16 Jul 09:00 PDT - Tue 16 Jul 12:00 PDTOnline- $400.00 excl. Tax
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17Jul
WISE #213 Wine Club Management Certification
OnlineJuly 17, 18, 19, 24, 25 & 26This course is designed for Wine Club Managers who want to increase their effectiveness. It will also benefit other winery managers seeking to understand Wine Club best practices and those who need multiple Level II WISE Certificates to begin their Level III DTC Leadership coursework. It is also ideal for winery employees moving into Wine Club Management.Sessions
Session 1
Wed 17 Jul 09:00 PDT - Wed 17 Jul 12:00 PDTOnlineSession 2
Thu 18 Jul 09:00 PDT - Thu 18 Jul 12:00 PDTOnlineSession 3
Fri 19 Jul 09:00 PDT - Fri 19 Jul 12:00 PDTOnlineSession 4
Wed 24 Jul 09:00 PDT - Wed 24 Jul 12:00 PDTOnlineSession 5
Thu 25 Jul 09:00 PDT - Thu 25 Jul 12:00 PDTOnlineSession 6
Fri 26 Jul 09:00 PDT - Fri 26 Jul 12:00 PDTOnline- $650.00 excl. Tax
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